Illustrative agent pattern
Knowledge Assistant
Find, summarise and explain trusted information across approved organisational sources.
Why this matters
The exact design depends on the organisation's users, approved knowledge, permissions, actions, governance and success measures. This pattern is illustrative rather than a fixed product.
Typical controls
- Approved knowledge sources
- Permissions-aware access
- Source links
Delivery approach
- Discover the business problem and desired outcome
- Assess data, knowledge, permissions, governance and ownership
- Design purpose, users, sources, actions and guardrails
- Build a deliberately controlled prototype
- Pilot with representative users and agreed success measures
- Tune, document and define a controlled scale roadmap
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